Author Topic: Downloading does not work!!  (Read 5358 times)

Rooster12974Topic starter

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Downloading does not work!!
« on: July 31, 2011, 11:32:03 PM »
I have tried to download it, but when i click on the certificate bladiblah button, it just says that the file isnt supported. And i tried anything.

I got Windows 7, i just bought the full version, but i cant download the certificate. can someone please help me!!?

Robellyn

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Re: Downloading does not work!!
« Reply #1 on: August 01, 2011, 05:35:35 PM »
If I understand what you are saying (and it's not particularly clear to be honest) you have not being able to downloaded the license file from SAI as per the email instructions they sent you.

First, you went to
https://www.systemax.jp/en/license.html

Second, you entered in your software license number and your Certificate download password into the appropriate boxes.

Third, you entered in your PC's System ID into the third box

Fourth, you clicked 'Download Software License Certificate'.

This will have started a download of you license file.

Then, like the page says:
Quote
Quick Instructions for license certificate file Installation
1. Input your license information and System ID to download form.
2. Download license certificate file, and save it to SAI's program folder.
3. Restart PaintTool SAI.

If this isn't the problem you are trying convey, please let us know exactly what part of the procedure is failing.
« Last Edit: August 01, 2011, 05:42:07 PM by Robellyn »
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prototype

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Re: Downloading does not work!!
« Reply #2 on: August 03, 2011, 09:09:24 PM »
The "file isn't supported" message sounds like a browser issue - your web browser doesn't know how to handle the .SLC file type. (I think the certificate files are named something like sai-012345678910.slc). If it's not working... Try another browser, even if it's just for this task.

Robellyn

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Re: Downloading does not work!!
« Reply #3 on: August 04, 2011, 12:55:45 AM »
You're right ... it sounds like the 'what do you want to do with this download' question was answered 'open' instead of just 'download' (in the equivalent language of whatever browser is being used).  

Good Thinking!
Fear not, for Fear shall not save thee