Author Topic: Error - Exception Access Violation (almost resolved)  (Read 18192 times)

NikusTopic starter

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Error - Exception Access Violation (almost resolved)
« on: March 03, 2011, 04:50:14 PM »
Please help me!!!
Then i run Paint Tool Sai, when i click in ANY combo menu (imagen1), inmediatly crash and show me an error.
Here some screencaps.

i run like admin, even i try in Windows XPsp2 compatibility.









And the errorlog.
http://www.4shared.com/document/NaBZ-303/errlog.html


Thanks a lot!


« Last Edit: April 05, 2011, 10:33:37 PM by Nikus »

restorer

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Re: Error - Exception Access Violation
« Reply #1 on: March 04, 2011, 12:53:05 AM »
It seems that there is something bad with your windows.
Unfoftunatelly, I don't know any solution except reinstalling windows :(

NikusTopic starter

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Re: Error - Exception Access Violation
« Reply #2 on: March 04, 2011, 01:31:03 AM »
FFFFFFFFFFFFFFFFFFFFFFFFFFFFFF....
even if it is the only app that has failed???  T_T 

restorer

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Re: Error - Exception Access Violation
« Reply #3 on: March 04, 2011, 11:38:48 AM »
There is also possibility that some other program conflicts with SAI.
Maybe antivirus software. Or vice versa - there is virus on your computer, that conflicts with SAI :)

I've heard about similar problems 2 or 3 times, but for me SAI works everywhere (I tested it on WinXP without service pack, WinXP SP2, WinXP SP3, Vista, Win7 RC, Win7, windows on real computer and windows inside virtual machine. it even works in Linux with wine).

Rurumu

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Re: Error - Exception Access Violation
« Reply #4 on: March 19, 2011, 11:56:59 PM »
I'm new so forgive me if I'm not supposed to post this on someone else's thread.
I've been having the same problem, but it doesn't happen often. I get a little pop up and it says the same thing.
It shows up when I go to a folder, but it lets me open the file. And then my pressure sensitivity won't work.
I was told that this is a bug that some people have with version 1.1 and it can't be fixed.
I have Windows7 and have a legal license for the program. Anyone know if it really can't be fixed?

EDIT: Sorry i actually have Windows Vista. I also wanted to ask; Will upgrading the service pack (for vista) change anything for SAI?
« Last Edit: March 20, 2011, 12:14:08 AM by Rurumu »

xiangfey

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Re: Error - Exception Access Violation
« Reply #5 on: March 22, 2011, 12:11:21 PM »
Hello, I have taken liberty to looking through SAI faq. It is common issue SAI runs this error.

Taken from here http://www.systemax.jp/en/sai/faq_spec.html:

Quote
PNG file errors
In Ver.1.1.0, if the PNG reading is failed this cause access violation error(EXCEPTION_ACCESS_VIOLATION), this problem occur when the file viewer creating thumbnails. We recognize this is bug so we will fix it in next release of SAI. In current version's solution to avoid these problem is separate these (reading failed) PNG files from the file viewer's displaying folder.

I set view from Thumbnail to Detail so error will go away.
« Last Edit: March 22, 2011, 12:23:36 PM by xiangfey »

NikusTopic starter

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Re: Error - Exception Access Violation
« Reply #6 on: April 05, 2011, 10:32:36 PM »
well well well.....after a long time and try and error.....finally (i hope) i resolve the issue with sai....
attach the picture of the solution...........i'm a happy potatoe




chemkid

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Re: Error - Exception Access Violation (almost resolved)
« Reply #7 on: May 13, 2011, 11:18:25 AM »
hi Nikus!
just registered here to let you know:

THANK YOU SO MUCH FOR RESOLVING THIS ISSUE!  ;D


cheers and rock on!


chem!

NikusTopic starter

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Re: Error - Exception Access Violation (almost resolved)
« Reply #8 on: May 13, 2011, 05:41:56 PM »
works on you too?
Excellent....glad to kwno about it.